Adoption Consultant

5 days ago


Fatih, Istanbul, Turkey Insider Full time

We're Insider, a B2B SaaS company that's revolutionizing the way businesses interact with their customers.

Our mission is to help companies like yours unlock new revenue streams, improve customer satisfaction, and stay ahead of the competition.

We're looking for a seasoned Customer Success Manager to join our Partner Success Team and help us achieve this mission.

As a Customer Success Manager, you'll be responsible for driving customer adoption and retention, building strong relationships with our partners, and identifying opportunities for growth and expansion.

Key responsibilities include:

  • Developing and executing customized plans to drive customer success and growth,
  • Collaborating with cross-functional teams to deliver exceptional customer experiences,
  • Tracking and analyzing key performance indicators (KPIs) to measure customer success and identify areas for improvement,
  • Communicating effectively with customers, stakeholders, and internal teams to ensure seamless collaboration and alignment,
  • Identifying and pursuing new business opportunities, such as upselling and cross-selling.


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