
Key Account Manager
5 days ago
Avrupa, Kuzey Afrika, Orta Doğu kıtalarında 19 ülkeye ve 80'ten fazla noktaya direkt parsiyel taşımacılık hizmeti veren Sertrans Logistics, uluslararası kara-hava-deniz yolu ve multimodal taşımacılık hizmetleriyle de dünyanın 200' e yakın ülkesine, 1.800'den fazla noktaya lojistik hizmet vermektedir. Sadece e-ticaret lojistiğine ayırdığı 50 bin m2'lik alanında yıllık 70 milyon online ürün kapasitesi ile dünyanın dev markalarına hizmet vermeye devam etmektedir.
Merkez ofisimiz olan Hadımköy veya Samandıra lokasyonunda görevlendirilmek üzere;
- Üniversitelerin ilgili bölümlerinden mezun,
- MS Office programlarına iyi derecede hakim,
- Uluslararası taşımacılık satışı alanında minimum 6 yıl deneyimi sahibi, büyük müşteri deneyimi olan,
- Analitik düşünebilen,
- İyi derecede İngilizce dilbilgisine hakim (konuşma ve yazma),
- Takım çalışmasına yatkın, ekip yönetimi ve iletişim gücü yüksek,
- İkna kabiliyeti gelişmiş ve zaman yönetimi konusunda başarılı,
- Aktif araç kullanabilen,
Görev Tanımı
- Belirlenen satış ve karlılık hedeflerine ulaşmak için gerekli çalışmaların planlanması, uygulanması ve raporlama süreçlerinin yürütülmesi,
- Sorumlu olduğu müşterilerin satış hedeflerine uygun günlük ve haftalık görüşme plan ve organizasyonlarının yapılması,
- Potansiyel müşteri görüşmeleri sırasında şirket standartlarına uygun temsil ve tanıtımın yapılması, müşteri ihtiyacının belirlenmesi, elde edilen verilerin ilgili CRM programına girilmesi,
- Müşteri görüşmeleri doğrultusunda tekliflerin hazırlanması ve takibinin yapılması,
- İhale süreçlerinin yönetilmesi,
- Müşterilerin onaylarını takiben, operasyonel işlemlerinin yapılabilmesi için ilgili birimlerin koordinasyonunun sağlanması,
- Sorumlu olduğu müşterilerin, siparişten tahsilata kadar bütün operasyonel ve finansal süreçlerinin takip ve kontrolünün yapılması,
- Müşteri memnuniyeti ve bağlılığı yaratmaya yönelik faaliyetlerin planlanması ve yönetilmesi.
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