Customer Experience Manager
5 days ago
The Customer Support Representative provides excellent customer experiences while managing the logistical flow and aspects of sales support operations. This role involves coordinating order fulfillment, managing sales support activities, coordinating logistics with internal teams, resolving inquiries, and ensuring the smooth flow of trade operations.
Main Responsibilities- Customer Service:
- Respond promptly to customer inquiries and provide support solutions for sales, logistics, and basic financial matters.
- Assist the sales team in preparing quotes and handling customer accounts.
- Analyze sales data and provide insights to enhance customer retention and satisfaction.
- Support Sales Managers and Account Managers with excellent ability to multitask and prioritize in a fast-paced trade environment.
- Process and track customer orders, ensuring accuracy and timely delivery.
- Monitor order status and resolve any issues related to delays, inventory, or shipping.
- Oversee shipment planning, tracking, and delivery schedules.
- Work with freight forwarders, carriers, and custom brokers to inform clients accordingly.
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Customer Experience Manager
3 days ago
Fatih, Istanbul, Turkey Insider Full timeWe're Insider, the leading AI-native platform for Customer Experience and Marketing.About Our MissionWe're on a mission to revolutionize the way businesses interact with their customers. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.The Client Success Manager role is a key...
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Customer Experience Manager
5 days ago
Fatih, Istanbul, Turkey Page Mechanical Group, Inc. Full timeWe are seeking a highly skilled Customer Experience Manager to join our team at Page Mechanical Group, Inc.This role is responsible for providing excellent customer experiences while managing the logistical flow and aspects of sales support operations.Responsibilities:Customer Service:Provide prompt responses to customer inquiries via multiple channels.Offer...
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Customer Experience Manager
11 hours ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeJob Description:We're seeking a seasoned Customer Experience Director to spearhead our customer service efforts in Istanbul. As a key member of our team, you'll be responsible for developing and executing a comprehensive customer service strategy that aligns with our sales, growth, and financial efficiency objectives.Responsibilities:Process Design: Develop...
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Customer Experience Manager
4 days ago
Fatih, Istanbul, Turkey Insider Full timeOverviewIn today's fast-paced business landscape, customer experience is crucial. At Insider, we're shaping the future of CX by empowering marketers to deliver unique experiences, drive profitable growth, and unleash peak productivity and efficiency.Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes...
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Customer Experience Manager
7 days ago
Fatih, Istanbul, Turkey Mondelez International Full timeAt Mondelēz International, we're seeking a highly skilled Customer Collaboration Specialist to join our team.The primary goal of this role is to improve value and service to customers, while enhancing supply chain efficiency.You will utilize internal and customer data to optimize plans and support joint initiatives with strategic customers.This position...
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Customer Experience Champion
4 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsWe are a B2B SaaS company dedicated to helping businesses succeed through our innovative AI-native platform. As the #1 platform for Customer Experience and Marketing, we empower marketers to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.We've recently achieved significant milestones,...
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Customer Experience Advisor
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Customer Experience Strategist
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Fatih, Istanbul, Turkey TAV Operation Services Full timeTAV Operation Services is a leading global operator in the non-aeronautical airport services sector. With a presence in 42 airports across 20 countries, we manage 89 luxurious lounges worldwide. These lounges offer an exceptional range of premium services tailored for discerning travelers. We are seeking a Product Management expert to join our dynamic team...
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Customer Experience Specialist
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are seeking a Customer Experience Specialist to support designing end-to-end customer experience and relevant teams according to user insights.At Dream Games, all team members have a genuine chance to contribute to the final product and make a significant impact on the company.ResponsibilitiesTracking and solving issues via chatCollaborating with product...
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Customer Experience Strategist
3 days ago
Fatih, Istanbul, Turkey Dataroid, Inc Full timeDataroid, Inc. is an innovative data analytics and customer engagement platform that helps businesses harness data to create seamless customer experiences. As a Digital Product Director, you will be responsible for driving innovation and delivering simple and seamless solutions to our customers.You will collaborate with the customer and product team to...
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Customer Experience Strategist
2 days ago
Fatih, Istanbul, Turkey Blueclip Full timeJob DescriptionWe're looking for a skilled Product Marketing / Customer Insights Manager to join our team at Blueclip. As a key member of our team, you'll be responsible for analyzing customer behaviors, conducting qualitative research, and collaborating with cross-functional teams to create actionable insights.Key Responsibilities:Develop Reporting...
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Customer Experience Director
2 weeks ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeWe're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...
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Customer Experience Strategist
4 days ago
Fatih, Istanbul, Turkey Colgate Full timeAbout the RoleThis is an exciting opportunity for a Customer Development Manager to join our team in Istanbul, Turkey.We are seeking a highly motivated and experienced professional to drive sustainable growth in sales, profitability, market share, and product distribution. As a key member of our organization, you will play a crucial role in strengthening our...
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Customer Experience Specialist
1 week ago
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Customer Experience Ambassador
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Fatih, Istanbul, Turkey Cylana Full timeAbout CylanaCylana is a cutting-edge technology company dedicated to delivering innovative solutions in the software industry. Our mission is to help businesses optimize their workflows with secure and efficient digital tools.Role OverviewAs a Technical Relationship Manager, you will be responsible for ensuring our clients achieve maximum value from our...
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Customer Experience Specialist
23 hours ago
Fatih, Istanbul, Turkey Golden Goose Full timeJob DescriptionWe are seeking a passionate and dedicated Sales Assistant Temporary to join our team at Golden Goose. As a key member of our sales team, you will play a pivotal role in delivering exceptional customer experiences and driving business success.Key Responsibilities:Assist customers in expressing their personality through their ideal dream look,...
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Omnichannel Customer Experience Manager
23 hours ago
Fatih, Istanbul, Turkey MSD Full timeJob SummaryThe Senior Omnichannel Specialist will play a critical role in shaping our omnichannel strategy, driving customer engagement, and optimizing digital channel promotion capabilities. As a key member of our team, you will be responsible for developing and executing omnichannel customer campaigns and customer journeys, creating in-house digital...
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Customer Experience Director
3 days ago
Fatih, Istanbul, Turkey SWAROVSKI Full timeWe are seeking an experienced Store Manager to lead our team and drive sales growth. As a key member of our retail leadership team, you will be responsible for developing strategies to increase sales, improving customer satisfaction, and building a high-performing team.About YouYou have:Proven experience in retail management with at least 3 years'...
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Fatih, Istanbul, Turkey ColendiBank Full timeCustomer Support Center Channel Experience ManagerAbout UsColendiBank, Türkiye's AI first digital-native deposit bank which has received its operational license from the Banking Regulation and Supervision Agency (BRSA), aims to leverage Colendi's expertise in financial technologies to become a pioneer in Türkiye's technological initiative, a leader in the...
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Senior Customer Experience Manager
4 days ago
Fatih, Istanbul, Turkey Insider Full timeAt Insider, a B2B SaaS company driving growth for clients worldwide, we're seeking a seasoned professional to oversee our relationship with partners. This pivotal role involves monitoring, facilitating, and consulting with the partner throughout the adoption process of our technology.About UsWe're Insider, an AI-native platform for Customer Experience and...