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Sales Support Specialist

7 days ago

Çankaya, Ankara, Turkey Englishcentral Full time

We are seeking a highly motivated and organized Online Sales Support Representative to join our sales and support team.

This role offers an exciting opportunity to work with a global team on a product that utilizes cutting-edge technology.

Responsibilities:

  • Provide exceptional customer service and support to EnglishCentral online English learning solutions customers via phone and email.
  • Responsible for pre-sales and post-sales operations including customer reach out, lead creation, and sales support.
  • Analyze sales data to identify trends and areas for improvement, and develop strategies to increase sales.
  • Maintain accurate records of customer interactions and sales activity using CRM software.

Requirements:

  • Bachelor's degree in business administration, marketing, education technology, English language teaching, or a related field.
  • Excellent command of English speaking and writing skills.
  • Proficiency in computer software applications such as Microsoft Office and Google Suite.
  • Demonstrated ability to work in a dynamic and fast-paced environment with multiple priorities and deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a global team and contribute to the growth and success of EnglishCentral.
  • Ongoing training and professional development opportunities.