Retention Manager

6 days ago


Fatih, Istanbul, Turkey Insider Full time

Welcome to Insider, where we're redefining the future of customer experiences.

We're seeking a highly motivated and experienced Customer Success Manager to join our Partner Success Team.

This role offers a unique opportunity to work with a diverse range of customers, drive business growth, and make a real impact on their success.

As a Customer Success Manager, you'll be responsible for building strong relationships with our customers, understanding their needs, and developing tailored strategies to drive adoption and retention.

Key responsibilities include:

  • Proactively engaging with customers to understand their challenges and opportunities,
  • Developing and executing customized plans to drive customer success and growth,
  • Collaborating with cross-functional teams to deliver exceptional customer experiences,
  • Tracking and analyzing key performance indicators (KPIs) to measure customer success and identify areas for improvement,
  • Communicating effectively with customers, stakeholders, and internal teams to ensure seamless collaboration and alignment.


  • Fatih, Istanbul, Turkey bunq Full time

    At bunq, we're redefining the future of banking to make life easier for millions worldwide. Our mission encompasses supporting families and shaping children's financial habits.About the RoleWe seek a talented Lifecycle Marketing Manager for Retention – Parents & Kids to spearhead engagement and retention strategies tailored to families.This role involves...


  • Fatih, Istanbul, Turkey Lalamove Full time

    About UsLalamove is a leading logistics company dedicated to revolutionizing the delivery industry through innovation and technology. Since 2013, we have been tackling complex logistics challenges to provide fast, simple, and reliable delivery solutions to millions of customers worldwide.We are expanding our presence globally, with a focus on building strong...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsInsider is a rapidly growing B2B SaaS company that empowers businesses to achieve their goals through innovative technology solutions. Our team is passionate about creating a socially progressive technology community that makes a meaningful impact.Job DescriptionWe are looking for an experienced Account Manager to join our team. As an Account Manager...


  • Fatih, Istanbul, Turkey Insider Full time

    About This RoleWe're seeking a highly motivated and passionate Associate Customer Success Manager to join our team. As a key member of our Partner Success Team, you'll be responsible for driving adoption and retention, building strong relationships with clients, and collaborating with internal teams to deliver exceptional results. You'll have the opportunity...


  • Fatih, Istanbul, Turkey Grand Full time

    We are looking for a results-driven User Acquisition Manager to spearhead user acquisition efforts at Grand Games. The right candidate will manage performance marketing campaigns, driving engagement and user retention through close collaboration with the game studio and marketing teams.The ideal candidate will have a strong background in gaming and a proven...


  • Fatih, Istanbul, Turkey DeFacto Full time

    Founded in 2005, DeFacto has grown into a global fashion brand with a strong commitment to social responsibility.We're seeking an experienced CRM Manager to join our team and lead customer retention and growth initiatives, driving business results through data-driven decision making.Key Tasks:Develop and execute CRM strategies that enhance customer...


  • Fatih, Istanbul, Turkey Insider Full time

    Are you passionate about delivering exceptional customer experiences?Do you have a proven track record of driving growth and adoption in a customer-facing role?If so, we'd love to hear from you!As a Customer Success Manager at Insider, you'll be responsible for:Driving adoption and retention of our platformBuilding strong relationships with customers and...


  • Fatih, Istanbul, Turkey Mapa Group Full time

    Job DescriptionWe are seeking a highly skilled Senior Human Resources Manager to join our team at Mapa Group. The successful candidate will play a pivotal role in optimizing HR processes, focusing on workforce requirements and implementing strategic HR initiatives for the Dubai Blue Line Metro Project Consortium.Key Responsibilities:Talent Acquisition &...

  • HR Manager

    1 day ago


    Fatih, Istanbul, Turkey Mapa Group Full time

    We are seeking a seasoned Human Resources Manager to join our dynamic team at the Mapa Group. In this pivotal role, you will play a crucial part in optimizing HR processes for the Dubai Blue Line Metro Project Consortium.Responsibilities:Talent Acquisition: Develop and execute strategic hiring plans to ensure availability of skilled talent aligned with...


  • Fatih, Istanbul, Turkey RWS Group Full time

    About the JobAs a key member of our team, you will be responsible for managing all assigned projects efficiently to ensure client retention, satisfaction, and revenue growth. Effective written and verbal communication will be crucial in ensuring project teams understand the scope, complexity, and expectations of clients. Regular updates on project progress,...


  • Fatih, Istanbul, Turkey Austin Werner Full time

    Company OverviewAustin Werner is a rapidly scaling EMI/Fintech registered Payments organisation.We help build world-class teams for Management Consulting, Web3 and Digital Asset Start-ups/Scale-ups.Job ResponsibilitiesThe Senior Product Manager will be responsible for:Analyzing transaction trends and user behavior to optimize conversion, retention, and...


  • Fatih, Istanbul, Turkey Insider Full time

    Job ResponsibilitiesOwning a portfolio of existing accounts and taking responsibility for their retention and growth.Identifying upsell and cross-sell opportunities within existing accounts.Working closely with the Customer Success team to proactively own renewals in accounts.Succeeding in a team selling environment for maximum account penetration and...


  • Fatih, Istanbul, Turkey CEPRES Full time

    About the Job:We are looking for a seasoned Senior Human Resources Manager to join our team in Istanbul.In this role, you will partner with our global senior HR counterparts to contribute to CEPRES Global HR initiatives/processes while managing local HR operations.You will have the opportunity to make a significant impact on the organization by streamlining...


  • Fatih, Istanbul, Turkey Mapa Group Full time

    Job DescriptionWe are seeking a talented Strategic Talent Manager to join our dynamic team at Mapa Group. In this role, you will play a pivotal part in optimizing HR processes, with a strong focus on understanding workforce requirements and implementing strategic HR initiatives for the Dubai Blue Line Metro Project Consortium.Key Responsibilities:Talent...


  • Fatih, Istanbul, Turkey Mapa Group Full time

    We are currently seeking a talented Human Resources Manager (Dubai) to join our dynamic team. In this role, you will play a pivotal part in optimizing HR processes, with a strong focus on understanding workforce requirements and implementing strategic HR initiatives for the Dubai Blue Line Metro Project Consortium. You will be responsible for managing...


  • Fatih, Istanbul, Turkey Mandarin Oriental Hotel Group Limited Full time

    About UsWe are a luxury hotel group committed to delivering exceptional guest experiences through our award-winning restaurants, bars, and lounges. Our team is passionate about providing world-class service, innovative cuisine, and memorable moments for every guest.Job RequirementsQualifications & Experience:A minimum of 3-5 years of experience in a similar...


  • Fatih, Istanbul, Turkey CBRE Full time

    Requirements and QualificationsBachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising,...


  • Fatih, Istanbul, Turkey Iyzico Full time

    About the RoleWe're looking for a skilled Growth Marketing Manager to join our team and help us drive growth and innovation in the e-commerce market. In this role, you'll be responsible for developing and executing strategies to drive user acquisition, engagement, and retention across multiple channels.You'll work closely with our product and brand teams to...

  • Bar Manager

    4 days ago


    Fatih, Istanbul, Turkey Soho House Full time

    We are looking for a Bar Manager with the qualifications below:Responsibilities:Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.Setting and enforcing quality and safety controls.Planning and taking part in...


  • Fatih, Istanbul, Turkey 51Talk Headquarters Full time

    The Telecommunications Account Manager will be responsible for managing and growing our customer base in the telecommunications industry. This individual will be responsible for developing and implementing sales strategies, identifying new business opportunities, and building strong relationships with customers.About the RoleThis is an entry-level full-time...