
Ermenegildo Zegna Customer Experience Manager
3 days ago
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
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Zegna - Turkey - Senior Style Advisor
1 week ago
Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full timeJOB CONTENTTo deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.FUNCTIONAL RESPONSIBILITIESWelcome and greet every customer in a warm...
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Zegna - Turkey - Senior Style Advisor
3 days ago
Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full timeJOB CONTENTTo deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.FUNCTIONAL RESPONSIBILITIESWelcome and greet every customer in a warm...
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Senior Style Advisor
2 weeks ago
Fatih, Istanbul, Turkey Zegna Full timeDirect message the job poster from ZegnaHuman Resources Specialist | Human Resources Generalist | Human Resources Business Partner | Human Resources and AdministrationJOB CONTENTTo deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring...
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Customer Experience Management Director
3 days ago
Fatih, Istanbul, Turkey Enuygun AS Full timeEnuygun AS is seeking an experienced Customer Experience Management Director to lead our Lifecycle Marketing team and develop customer-centric strategies.Key AccountabilitiesDevelop and execute comprehensive CRM strategies to improve customer engagement, retention, and reactivation.Design and implement customer journeys, ensuring seamless experiences across...
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Global Customer Experience Manager
2 days ago
Fatih, Istanbul, Turkey Colgate Full timeJob OverviewWe are seeking a skilled Global Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients.The ideal candidate will have a strong background in customer service and experience working with multinational clients. You will be...
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Customer Experience Advocate
2 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCustomer Experience AdvocateVodafone Group is seeking an experienced Customer Experience Advocate to join our customer success team. The successful candidate will be responsible for driving customer satisfaction and loyalty through effective relationship management, strategic planning, and innovative solutions.Key AccountabilitiesServe as the primary point...
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Senior Manager of Customer Experience
6 days ago
Fatih, Istanbul, Turkey Yemeksepeti Full timeWe are seeking a Senior Manager of Customer Experience to join our team at Yemeksepeti. As a leader, you will be responsible for driving transformation and automation of manual tasks across Account Management, Account Management Admin, and elevating operational excellence.Key ResponsibilitiesDevelop and implement standardised operating methods, robust...
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Logistics Manager
5 days ago
Fatih, Istanbul, Turkey Amazon Full timeWe're searching for a talented Logistics Manager to join our team at Amazon. In this role, you will oversee the management of our delivery stations, driving efficiency and excellence in customer satisfaction.About Our TeamWe pride ourselves on being a dynamic and fast-paced environment, where no two days are ever the same. Our goal is to consistently exceed...
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Customer Experience Architect
11 hours ago
Fatih, Istanbul, Turkey Lifemote Full timeWe are seeking a highly motivated Customer Success Manager to join our team at Lifemote. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and growth across Europe.About the PositionA bachelor's degree in a relevant field (e.g., computer science, engineering)2-3 years of experience in customer...
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Customer Experience Expert
11 hours ago
Fatih, Istanbul, Turkey Insider Full timeJob OverviewThe Technical Support Specialist will be part of the Customer Success Team, working closely with the Customer Success Managers to ensure a seamless experience for our partners.This role involves troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that streamline...
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Customer Experience Director
7 days ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeWe're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...
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Supply Chain and Customer Experience Manager
1 week ago
Fatih, Istanbul, Turkey Evonik Full timeKey ResponsibilitiesProvide accurate and timely information to customers regarding orders, shipping, and product availability.Work closely with cross-functional teams to ensure seamless order management and resolution of customer inquiries.Develop and maintain strong relationships with customers to understand their needs and preferences.Analyze customer...
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Customer Experience Specialist
3 days ago
Fatih, Istanbul, Turkey DeFacto Full timeCustomer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...
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Customer Experience Advocate
7 days ago
Fatih, Istanbul, Turkey Insider Full timeJob DescriptionAs a Technical Support Specialist, you will play a crucial role in the Customer Success Team that owns technical relationships with our partners using our products and services.You will be responsible for troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that...
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Customer Experience Advocate
2 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsInsider is a pioneering B2B SaaS company that helps businesses drive growth through customer experience and marketing. We connect data across channels, predict future behavior with AI, and individualize experiences from a single platform.We are committed to scaling our impact across 27+ countries through corporate social responsibility initiatives....
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Customer Experience Advocate
11 hours ago
Fatih, Istanbul, Turkey Insider Full timeWe are Insider, a B2B SaaS company driving growth for clients worldwide.Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've unlocked unicorn status following our Series D round. We're backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and...
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Fatih, Istanbul, Turkey ColendiBank Full timeCustomer Support Center Channel Experience ManagerAbout UsColendiBank, Türkiye's AI first digital-native deposit bank which has received its operational license from the Banking Regulation and Supervision Agency (BRSA), aims to leverage Colendi's expertise in financial technologies to become a pioneer in Türkiye's technological initiative, a leader in the...
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Customer Experience Lead
6 days ago
Fatih, Istanbul, Turkey GoStudent GmbH Full timeAt GoStudent GmbH, we're shaping the future of education by providing exceptional customer experiences. As a Customer Care Manager, you'll play a pivotal role in ensuring every student receives the support they need to excel.Your MissionYou will be the first point of contact for general customer enquiries, supporting them through telephone calls, WhatsApp...
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Customer Experience Professional
6 days ago
Fatih, Istanbul, Turkey Digiturk Full timeWe are seeking a highly motivated and analytical individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for creating an effective customer experience reporting structure from all customer-related channels.The ideal candidate will have a strong understanding of customer contact channels such as IVR, call center,...
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Customer Experience Specialist
6 days ago
Fatih, Istanbul, Turkey Digiturk Full timeARE YOU READY TO MAKE YOUR STORY REAL AT DIGITURK?We are Digiturk, the first digital broadcasting platform in Turkey, have brought a new perspective to television broadcasting in Turkey with the firsts we have pioneered since our establishment in 1999. Keeping up with today's changing viewing experience, Digiturk has started to provide internet services to...