Customer Experience Optimization Specialist

4 days ago


Fatih, Istanbul, Turkey Logiwa WMS Full time
About Logiwa WMS

Logiwa WMS offers cloud-based warehouse management and fulfillment software, designed to empower businesses to optimize their logistics operations.

Our innovative approach enables companies to scale efficiently, ensuring timely order fulfillment and enhanced customer satisfaction.

With a presence in North America, Europe, and Asia, we assist companies with cutting-edge warehouse management technologies.

At Logiwa WMS, we strive to make supply chains more efficient, responsive, and sustainable.

The Key Responsibilities

This role involves providing technical support to customers, resolving complex issues, and collaborating with cross-functional teams.

Responsibilities include analyzing and diagnosing technical problems, developing effective solutions, and documenting procedures.

Key skills and qualifications include experience in WMS solutions, knowledge of warehouse operations, and proficiency in MS SQL, Open API, and EDI.



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