Customer Experience Manager

2 days ago


Fatih, Istanbul, Turkey Vodafone Group Full time
Responsibilities
  1. Develop and implement effective digital communication strategies to engage with customers and promote Vodafone's brand
  2. Analyze social media data to identify trends and areas for improvement
  3. Create high-quality content that resonates with our audience and supports our business objectives


  • Fatih, Istanbul, Turkey Enuygun AS Full time

    Enuygun AS is seeking an experienced Customer Experience Management Director to lead our Lifecycle Marketing team and develop customer-centric strategies.Key AccountabilitiesDevelop and execute comprehensive CRM strategies to improve customer engagement, retention, and reactivation.Design and implement customer journeys, ensuring seamless experiences across...


  • Fatih, Istanbul, Turkey Mondelez International Full time

    At Mondelēz International, we're seeking a highly skilled Customer Collaboration Specialist to join our team.The primary goal of this role is to improve value and service to customers, while enhancing supply chain efficiency.You will utilize internal and customer data to optimize plans and support joint initiatives with strategic customers.This position...


  • Fatih, Istanbul, Turkey Colgate Full time

    Job OverviewWe are seeking a skilled Global Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients.The ideal candidate will have a strong background in customer service and experience working with multinational clients. You will be...


  • Fatih, Istanbul, Turkey Vodafone Group Full time

    Customer Experience AdvocateVodafone Group is seeking an experienced Customer Experience Advocate to join our customer success team. The successful candidate will be responsible for driving customer satisfaction and loyalty through effective relationship management, strategic planning, and innovative solutions.Key AccountabilitiesServe as the primary point...


  • Fatih, Istanbul, Turkey Lifemote Full time

    We are seeking a highly motivated Customer Success Manager to join our team at Lifemote. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and growth across Europe.About the PositionA bachelor's degree in a relevant field (e.g., computer science, engineering)2-3 years of experience in customer...


  • Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full time

    About Ermenegildo ZegnaAt Ermenegildo Zegna, we are committed to delivering exceptional customer experiences. As a Senior Style Advisor, you will be responsible for building strong relationships with our valued customers in Istanbul.Key ResponsibilitiesSALES PERFORMANCE: Meet sales targets by identifying customer needs, recommending suitable products, and...


  • Fatih, Istanbul, Turkey Insider Full time

    Job OverviewThe Technical Support Specialist will be part of the Customer Success Team, working closely with the Customer Success Managers to ensure a seamless experience for our partners.This role involves troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that streamline...


  • Fatih, Istanbul, Turkey TalentWay Consultancy Full time

    We're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...


  • Fatih, Istanbul, Turkey DeFacto Full time

    Customer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsInsider is a pioneering B2B SaaS company that helps businesses drive growth through customer experience and marketing. We connect data across channels, predict future behavior with AI, and individualize experiences from a single platform.We are committed to scaling our impact across 27+ countries through corporate social responsibility initiatives....


  • Fatih, Istanbul, Turkey Insider Full time

    We are Insider, a B2B SaaS company driving growth for clients worldwide.Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've unlocked unicorn status following our Series D round. We're backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and...


  • Fatih, Istanbul, Turkey ColendiBank Full time

    Customer Support Center Channel Experience ManagerAbout UsColendiBank, Türkiye's AI first digital-native deposit bank which has received its operational license from the Banking Regulation and Supervision Agency (BRSA), aims to leverage Colendi's expertise in financial technologies to become a pioneer in Türkiye's technological initiative, a leader in the...


  • Fatih, Istanbul, Turkey Digiturk Full time

    ARE YOU READY TO MAKE YOUR STORY REAL AT DIGITURK?We are Digiturk, the first digital broadcasting platform in Turkey, have brought a new perspective to television broadcasting in Turkey with the firsts we have pioneered since our establishment in 1999. Keeping up with today's changing viewing experience, Digiturk has started to provide internet services to...


  • Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full time

    Transform Customer Experience (CX) with Genesys Cloud Services, Inc.We are a leading global software company with a mission to empower organizations to create exceptional experiences for their customers and employees.Our team consists of over 6,000 people across more than 100 countries who share our passion for innovation and collaboration.About the Role:As...


  • Fatih, Istanbul, Turkey Amazon Full time

    We are passionate about creating innovative shopping experiences that meet the evolving needs of our customers. As an Onsite Marketing Manager at Amazon, you will be responsible for shaping and optimizing the Amazon.com.tr shopping experience.Key ResponsibilitiesDevelop and implement strategic onsite marketing initiatives to enhance customer experience and...


  • Fatih, Istanbul, Turkey Odea Bank sa Full time

    About Odea Bank saOdea Bank sa is a leading financial institution that values innovation and customer satisfaction. We are seeking an experienced professional to join our team as a Customer Experience Lead.


  • Fatih, Istanbul, Turkey Appnext Full time

    The Ideal Candidate:We are looking for a highly motivated and experienced professional to join our team as a Customer Success Manager. If you have a strong background in Customer Success, Account Management, or a similar role in Ad Tech, MarTech, or Digital Advertising, and excellent communication and relationship-building skills, we encourage you to...


  • Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full time

    Key ResponsibilitiesWelcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.Receive cash or payment in any authorized modes...


  • Fatih, Istanbul, Turkey Celikmotor Full time

    Get AI-powered advice on this job and more exclusive features.As one of the longest-standing companies of the Anadolu Group, Çelik Motor is one of the most well-known companies in the Turkish automotive industry with more than a half-century of experience.Çelik Motor demonstrates its innovative perspective with the incorporated brands Kia, Garenta,...


  • Fatih, Istanbul, Turkey Vodafone Group Full time

    We are seeking a Customer Experience Innovation Lead to join our high-performing team at Vodafone Turkey.Key ResponsibilitiesE2E journey design of new products to be launched, ensuring compatibility to Vodafone Group's digital first proposition checklist of products & services & journeys delivered within tribes with applying CX checklist.Actively listening...